Cobra 63890 8 Channel Security DVR - Intro

This blog is about the Cobra 63890 8 Channel Security DVR. Specifically to help those who want to make use of its features but were not able to figure out how to set it up - or get a particular feature to work. This is where owners can share their tips and tricks (and even hacks) to get the most out of this device! Please post your tips and I'll update the blog appropriately. I don't intend for this to be a review - you can do that more effectively at the Harbor Freight web site.



I purchased this device in early 2018 from a Harbor Freight store on sale for about $200. I chose it for the following features:
  • HD cameras with night vision (4 included and inputs for a total of 8)
  • Large capacity recording (1 TB hard drive included)
  • Motion detection with masking feature to reduce false detections
  • Remote access and notifications

 The Manual

I downloaded the manual and read it before purchasing the unit. At first read, it looks complete, but when you start setting it up you realize that there are a number of features that are unclear - and I suspect may not actually exist in the product.

I discovered another security camera / DVR company name that has a nearly identical product. The hardware and user interface is so nearly identical that I suspect that they are built by the same company. The company name is ANNKE. This may explain why the manual mentions features you "may have". The manual was written to cover many similar products and wasn't completely cleaned up for Harbor Freight to remove irrelevant statements. Here's a link to a good instructional video on the ANNKE system.

I noticed that the manual has a humorous contradiction: "To prevent electric shock, do not attempt to disassemble DVR". However it also states "Clean the internal dust regularly". Since the power supply is external, the DVR only has 12V inside, so getting shocked is not a concern.

Terminology: When you see the term "Alarm". They are referring to either motion detected on one of the cameras that has motion detection enabled or an external alarm sensor has been tripped. However this model does not have connectors to attach external sensors. PTZ refers to cameras that can be remotely controlled - Pan Tilt and Zoom. The term Capture or Snapshot refers to photos taken by the camera (.JPG format) - not videos.

Phoning home:  There's a lot of talk about "Internet of Things" (IOT) devices that 'phone home' and leave users wondering what's going on. Is my IOT device spying on me? I'm not an alarmist, but I keep my eye on devices and watch where they connect to, so that was one of the first things I checked. It does send data out. It sends UDP packets to 47.90.204.196 owned by Zhuhai Raysharp Technology Co of Guangdong China. These packets are probably to help with remote access apps. It also sends packets to devices WITHIN my network - that's a bit strange to my thinking, but I can't really say what it's doing. I just blocked this IP address in my router's firewall.
If you are nervous about this, you can unplug from the network and still make use of the DVR without a network connection. You can view and control it from the user interface (monitor and mouse). You won't have remote access or Email notifications.

The Hardware


DVR: This contains a standard SATA 1TB hard drive, and it appears that you can simply swap it out with a new one if you ever need to. The back of the unit has eight analog camera inputs with BNC type connectors.  You can also plug in older NTSC cameras and the DVR automatically recognizes the lower resolution camera and handles it correctly. I suspect that PAL cameras are recognized too.  I don't have one to try so let me know if you've tried one. There are several types of analog cameras interfaces I had not heard of  AHD  TVI  CVI. According to the manual this supports them all. The supplied cameras are identified as TVI.

There are only four audio inputs which correspond to the first four camera inputs. There's very little mention of audio in the user manual. The Record section of the user interface includes a checkbox for cameras 1 through 4 if you want to record audio along with the recorded video.

There is a wire connector for the RS-485 PTZ control. I don't have a PTZ camera, but I plan to look into what signaling is done on this interface.

Cameras: These cameras are touted as HD (effective resolution 1920x1080) They use the word "effective" since the cameras are analog not digital. This is probably a cost savings and perhaps a longer cable run is possible. I don't have the means to test the actual resolution, but it is definitely a great improvement compared to a standard NTSC camera. The night vision is quite effective. The supplied cameras do not have microphones and don't support PTZ.




Cables:
Each cable is actually a pair of conductors that are for power and video. If you want to use the PTZ feature, you'll need to run another cable run, and of course a camera that supports PTZ. 

Power Supplies:
Two identical 12VDC supplies included - one for the DVR and one for powering the four cameras.

Remote:
A handheld remote is included and can be used instead of the mouse for convenience.


Exploring the Features

The user manual  gets you started, but there are a few things that are not specifically stated or are confusing.

Motion Detection, masking areas and sensitivity:

The motion detection masking and sensitivity is configured in the Alarm section of the menus. You can record motion from the camera where motion was detected and you can also select other cameras to start recording too. This might be useful if you want to record motion at your front door, but the camera picks up too much surrounding motion and triggers to often. So install a second camera overhead pointing down on the area, and enable motion detection on that camera. But have it configured to cause recording from the first camera that is at a lower angle.

The poorly named option "Enabled" should be set to "Enabled" (a bit confusing). They should have called the option "Motion Detection".

ALARM MENU



But you're not done yet, you have to go into the Record Schedule menu, select motion and highlight the area of the table that corresponds to the time and day of week that you want the motion detection feature active. The same menu also allows you to select the time that you want continuous recordings made (called "Normal") .

Recording Schedule Menu
 Example showing motion recording always enabled
 The Capture and Capture Schedule menus are similar, but refer to taking still pictures .


Email notifications:

This feature lets you receive email notification when a  problem is detected: hard drive error or full, video signal loss (possibly due to tampering) or if motion is detected (alarm event). It will send you an email with an attached JPG file of the captured motion. Seems like a great idea, but I am hesitant to use this feature since I may get a lot of email that contains photos of a tree that is waving in the wind or it's shadow. Even a lamp turning on or off can trigger motion detection. Set your masking area and sensitivity carefully before using this feature. Even with these set properly, you may still get spurious emails when the sun sets and the camera changes from day to night vision. So you may also want to also set the email schedule feature appropriately to prevent your inbox from being overloaded or constantly causing your smartphone to beep incessantly.

Cloud storage:

This feature allows you to have snapshots (still photos) that were taken due to motion detection or manual capture and uploaded to a cloud storage provider. They only support Dropbox. It does not mention if videos can be uploaded in the same way. I don't have a Dropbox account, so I can't test this.

Alarms:

There is a built in speaker that can be configured to beep when motion is detected, and it appears that some variant of the DVR comes with relay outputs to control external devices. I'm thinking that the beeper could be wired to an external jack and I could make it control some external device.

FTP:

FTP is an old protocol for transferring files between computers. It is not a secure protocol unless you use the SFTP variant. I didn't find and support for SFTP.

According to the manual (page 18), this feature allows "...load captured snapshots from DVR to your storage device over FTP." It shows the usual parameters needed for uploading, but that's it. There's no mention of how to make use of the feature! How do you specify which channels you want to configure for uploading snapshots. I clicked on the TestFTP button, and it did create a directory on my FTP server, but I still can't get it to upload snapshots. Note that if you press the TestFTP button again you may get a poorly worded error message error "Creat File Folder Failed!". That's because the first time you clicked TestFTP it created a directory, and the second time it tries to create it again which the FTP server reports that the directory already exists. The DVR should not report this as an error. I'll call this a minor bug. But if FTP doesn't work, it's a major bug.

Saving files to USB:

I was able to select an "event" in the Record Search / Events tab. It gives you several formatting options for saving files. You can select H.264, AVI or MP4 format.  I like the flexibility of supporting several file formats. Your USB thumb drive plugs into a port conveniently located on the front of the device. One note about these formats is that these are really format containers. The video is encoded as H.264 in all three file types. You'll note that the file size is nearly identical regardless of the format you choose.

Audio In


The DVR has four audio input jacks, but there are eight camera inputs, so audio input 1 gets recorded with video input 1 etc. Video inputs 5 - 8 don't have corresponding audio inputs.  The supplied cameras don't have microphones, so I tried using another camera that has audio and I enabled audio for the camera in the 'Parameter-> Mainstream' menus and I got sound in my recordings - and in the streamed output. The volume was very low, so a preamplifier would be helpful. I copied the recorded video files to my PC, I tried all three formats H.264, .AVI and .MP4. When I played them on my PC, only the .AVI and .MP4 had audio. The H.264 file would not play at all with the VLC player. It did play in Media Player Classic, but it had no sound. The .AVI and .MP4 have audio recorded as  "aLaw 8000Hz mono 64kbps" so don't expect it to be high quality. Media Player Classic recognized that the .MP4 file had an audio track, but it didn't recognize the aLaw codec used. 

Audio Out

There is a RCA jack on the back of the COBRA DVR, and once I enabled audio in the
Parameter-> Mainstream menu for cameras 1 through 4, I found that I could monitor sound when viewing a camera live or in playback mode.  The output level is low, so it must be connected to an amplifier.

Streaming

You can monitor a camera remotely if you use a program like the highly recommended VLC software on your remote PC. If your remote PC is outside your home network you'll need to set up your router to do "port forwarding" to pass traffic through port 554 to your DVR. But there's an error in the user manual that will prevent you from remote streaming. The manual shows a screenshot of the VLC window. The URL for monitoring camera 1's mainstream (full resolution video)  should look something like this:

rtsp://192.168.1.120:554/ch01/0  (note the ch01 not ch1)   This works!

The lower resolution stream (referred to as the sub-stream) should be
 rtsp://192.168.1.120:554/ch01/1    (but it doesn't work for me - VLC reports "input can't be opened")

Of course you will need to use your DVR's IP address instead of the above example.

The RTSP menu allows remote streaming to be enabled or disabled, and can be configured for open access or password protected.

A note about VLC. I was able to view (and hear) the stream while on a recent trip using VLC version 3.0.2 . But I found an annoying bug in that version of VLC which causes the stream to stop after about 2 minutes. I found that installing an older version of VLC did not have this bug. The version that I found that worked was 2.2.6.  You can get that older version and others from VLC's site

There is a way to use a web browser to connect to the DVR, but it requires a plugin that needs to be installed first. I was a bit concerned about the app, so I didn't bother exploring this feature.

Tips and tricks

  • Your username and password cannot be longer than 8 characters. (This tip comes from several people who posted on the Harbor Freight product review page.)
  •  The DVR has a VGA and an HDMI output. You can use both simultaneously if you need to "mirror" the output to another monitor. (Too bad you can't display four cameras on one monitor and four cameras on the other monitor. That would be great)
  • Use ch01 not ch1 in the RTSP  URL when connecting with VLC or other streaming application on your PC or smartphone.

Questions I have - please post your answers:

  • Bug reports - things that definitely don't work right.
  • Is there a firmware update? What is the latest? Mine is V7.1.0.20170523. That looks like a date code of May 23, 2017,
  • Has anyone got the FTP feature to work? How?
  • External Alarm Device. What is this about?  Does this DVR support it?  Hack?
  • PTZ port - does it actually work if you have appropriate camera? Can this port be used for other purposes (alarm out?)
  • Sensor inputs - is there another model with this feature.
  • Has anyone had better experience with the audio input? What did you use?



Comments

  1. How do you get passed the username and password part when it keeps saying error

    ReplyDelete
    Replies

    1. Username admin

      Pass 12345678

      Deeper into the users area you can make it open so u can skip it!

      Delete
    2. What if the password 12345678 or no other variation of a standard new password works?

      Delete
    3. I have figured out the password reset for the 63890 unit
      put in admin as user name it will say user doesn't exsist just make that box go away and still having admin as the user put in the password 511470 , wal la access to the unit

      Delete
    4. That didn't work for me buddy just keeps saying user don't exist everytime I click log in

      Delete
    5. I can't figure this out eithe . Asking for a device I'd aswell. I need to get back to like a factor reset some how but nothing online tells you how

      Delete
    6. Ok so what I did was call HF and said mine was not working and that I just wanted to exchange my DVR cuz it was not working cuz I did not want to redo all my cameras and cables yes I did have to throw a fit but I got it done and yes just use 8 numbers cuz if you use more it won't work and now that o done that it works great cause their is no other way

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    7. what the F does cuz mean People like you show just how stupid this country is becoming

      Delete
  2. How do you go about actually saving videos to a usb drive? I apparently need a step-by-step guide because I can't figure it out.

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    1. Find the area where it lists events.. Check the events you want (like the event where they break into your car) and hit the button to save them..then select format..it's quirky..

      Delete

  3. You can dload the firmware zip file offa the HF page.. I haven't yet..dunno date..

    ReplyDelete
    Replies
    1. "You can dload the firmware zip file offa the HF page.. I haven't yet..dunno date.."

      What does that mean???????? Why would you put an incomplete statement on here of where to download the software/firmware? What is the HF page???????? Why talk in code for those that don't know what you are talking about? you didn't put a link or IP Address. That is frustrating, if you don't tell people where to go to get what they need why even post a response????????

      Delete
    2. Okay, I figured it out and found it, thank you.

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    3. I downloaded the firmware update to correct issues with my zoom feature it was july 7 2019 i think.The version is V7.1.0.20180611. After picking out the update from the zip file and tranfering it to my usb thumb drive i updated it and the zoom feature worked great. Except now it must have changed something in my mobile monitoring because it will not connect..working on this

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  4. Can you delete recordings on the DVR? If so how? Also how can you turn off the cameras or change settings from your phone app?

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    Replies
    1. I would guess you can..maybe dig into the events menu..otherwise it'll get overwritten in a week or so..

      Dunno about phone..haven't tried that.

      Delete
  5. You mentioned being able to remove the 1T hard drive, would there be a way to instal a larger hard drive in its place? Like a 4T?

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    1. I haven't tried this yet, but it would appear that you just have to shutdown, swap in the new drive, then power back up and go into the Device Menu and select Format HDD. I don't know what the max drive size is. If you try this, please post your results here.

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  6. I cannot get the motion detection to work. Any tips?

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    Replies
    1. I updated the Blog with some screen shots of the motion detection configuration. Check the Alarm menu settings and make sure it's 'enabled'. Try changing the sensitivity to a higher number if you don't get any detections. Also make sure you have the recording schedule set to record motion for the time of day that you are interested in (or all the time as I do).

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    2. I had to set the sensitivity to "7" in order to get consistent triggers on the camera that views my front door walkway...your mileage may vary.

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  7. When connecting a VGA monitor to the DVR on power up after the initializing screen a window pops that says "VGA mode not support" . The HDMI port seems to work normally. Have you tried the VGA port and did you find a setting that changed the resolution to the VGA port? Any thoughts?

    ReplyDelete
    Replies
    1. Yes - I use the VGA port at a resolution of 1280x1024. VGA monitors typically support several different resolutions. An old VGA monitor may not support higher resolutions that the COBRA DVR needs. In the Main menu, Parameter/Output Tab shows the supported resolutions: 1024x768, 1280x1024, 1440x900, 1280x720, 1920x1080. Check to see if your VGA monitor is compatible with one of these.

      Delete
    2. Thanks. I was able to connect the unit to an HDMI port on a TV then lower the resolution and when I went back to the VGA monitor it worked. A hazard of using an old monitor that was around the house.

      Delete
  8. We are getting a password error message when we put in the password for the dvr on the mobile app. The mobile app will not connect. What are we doing wrong?

    ReplyDelete
    Replies
    1. I'm told that there is a problem with long passwords - password cannot be longer than 8 characters. If yours is longer try making a shorter password - then try again.

      Delete
    2. I had that too. They say u need to connect dvr with ur internet router. I did and voala it worked.

      Delete

  9. There's a Facebook group .. 63890 might find it in a search :)

    ReplyDelete
  10. Unable to use on mobile app. Password error, i never set up a password i just looked online for the default. Never had an option to create a password and now i cant use mobile.

    ReplyDelete
  11. Replies
    1. Yes I did and still not working

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    2. The password is limited to 8 characters

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    3. My password is 12 characters long, so??

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    4. I originally set mine to 10 alpha numeric with one special character. It has worked well for over a year. I started with a number, added eight letters one is capitalized, ended with a special character. I have another user, six letters, one special character. I did this before knowing that it MUST be all numbers and MUST be limited to eight numbers.

      Delete
  12. hi, how can i reset my passoword on cobra 63890 model.

    ReplyDelete
  13. Just turned the unit on and all I get is a blank screen (it says system initializing )and then to blank screen

    ReplyDelete
    Replies
    1. Mine did the same thing. Several times actually. After 6-7 repetitions of unplugging the unit and re-booting it, the issue resolved and I’ve had no further issues with it.

      Delete
  14. How can I reset admin password or do a factory reset of the unit? I'm currently locked out.

    ReplyDelete
    Replies
    1. https://youtu.be/KnhcuzljdfY

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    2. This video does NOT apply to the model 63890.

      Delete
    3. I have figured out the password reset for the 63890 unit
      put in admin as user name it will say user doesn't exsist just make that box go away and still having admin as the user put in the password 511470 , wal la access to the unit

      Delete
    4. https://youtu.be/5mtyQk_zci0
      Unfortunately you have to contact Harbor Freight Tech support YouTube link above has #

      Delete
  15. I am unable to access DVR trying 192.168.1.200:8030 which are the correct settings. It says I dont have the correct Plugin. I've installed it using the suggested button, and still only get the do not have correct plugin.

    ReplyDelete
    Replies
    1. I have found that the web "plugin" only works with Microsoft Internet Explorer and very old versions of Chrome. If you have the latest/greatest Chrome or Firefox you are outta luck. Also, the newer Microsoft web browser (Microsoft Edge, packaged with Win10) will not work either. I doubt it will ever be fixed. if you run Win 10 just go to the search bar and type in Internet Explorer, you will get a search list ... one of which will be a link to run IE, just pin it to your task bar and you can run it from there in the future.

      Delete
  16. Replies
    1. https://youtu.be/5mtyQk_zci0
      Unfortunately you have to contact Harbor Freight Tech support YouTube link above has #

      Delete
  17. A couple days ago, when I went to the Playback section, on the green bars from left to right at the bottom, it would show in a different color (yellowish?) parts where there was motion detected. All I had to do was click on the yellow parts to see what motion was recorded. Now the recordings are there, like normal, all green, but there are no yellow sections showing me that motion was detected at that time, so I can click on it and view the motion recorded at that time.

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  18. Can't get anything to show on screen, do I have to download software. Been working with this for 2 days.

    ReplyDelete
    Replies
    1. Mine did the same thing. After several repetitions of unplugging the unit and re-booting it, the issue resolved and I’ve had no further issues with it. I’m guessing that there’s a bug during initial startup.

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    2. can't get the DVR to power on

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  19. I had a similar problem connecting to the back of the unit with VGA monitor. It was because the older monitor would not handle the higher resolution that the DVR was set to. I was able to temporarily connect an HDMI monitor to the system then change the DVR to a lower resolution then go back to the VGZ monitor and was able to be it to work.

    ReplyDelete
  20. I have a similar issue. I have a 720p TV and it doesn't matter which hookup I use. HDMI and VGA both have the same issue. I turn the system on, and the product name shows onscreen, then the screen goes black. I can't even get any startup login or menus or anything. I tried hooking up to my 4K TV using HDMI and that didn't work either. I am about to take it back to the store, unless I can figure out how to get it to work.

    ReplyDelete
    Replies
    1. I have the same issue. Just purchased it yesterday . Did you resolve the issue?

      Delete
    2. I did get it resolved. Turns out, my display setting on my TV wasn't set to match the display output of the DVR unit. Once I got that set up, everything has worked smooth as butter! The system even proved my case in an argument with a neighbor a couple months ago! 5 STARS!!!!!

      Delete
  21. Any help with the email notifications with Google would be awesome I have put all there dns servers in and it tells me wrong dns I have called Google they say it's right get with cobra ,cobra says it's Google I'm at a loss any suggestions

    ReplyDelete
  22. Do you know if it supports IP Camera through a router. I know other cheap brands on ebay do like Sannce or Annke where you can plug in an IP Camera straight to the Ethernet Port or you can plug in a Router with multiple Ethernet ports and plug in multiple IP Cameras. This is good for PTZ which some do support. I am wondering if Cobra supports this function.

    ReplyDelete
    Replies
    1. I don't see any indication that there is support for IP cameras in the menus or user manual. I do have an IP camera on my network and the Cobra DVR does not detect it in any way, so unless there is some secret setup option to do this, I'm going to say 'no'.

      Delete
  23. This comment has been removed by the author.

    ReplyDelete
  24. How can I view it on my android phone I have the app but can't figure out how to set it up on my phone

    ReplyDelete
  25. We are considering purchasing this unit, but wonder if it was possible to operate the cameras with a 100 foot or longer video cable?

    ReplyDelete
    Replies
    1. The system comes with 60 ft cables, and I just recently used two cables together forming a 120 ft cable and there was no problem. (You will need a female-female BNC adapter to accomplish this). I've seen 30 meter (about 100ft) cables for sale on DX.com (search for BNC video cable) I have not tried these cables, but appear to be the same as the supplied cables

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    2. I am using 200ft cables no problem

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    3. Where did you get 200ft cables we are installing this and need on cable that is bigger then the one included.

      Thanks
      Bernie

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    4. I believe i ordered them online from BestBuy . They were Lorex brand and have the same connectors.

      Delete
  26. I am having issues with streaming to the phone app. As soon as I leave the network area it stops streaming to the phone. But as soon as I connect back to the network it shows up. I need it to stream.

    ReplyDelete
    Replies
    1. I’m having the same issue. I will let you know if my attempt to do this port forwarding thing with the port to the DVR set to port 554.

      Delete
    2. Having same problem. Would love to know if you solved this.

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    3. It sounds like you have not enabled UPNP.

      Delete
  27. Please could someone just find the pin on the board to make a factory reset of the machine??? I am currently unable to log in and seems to have no other way that hard reset the machine. Please note that I have the Harbor Freight COBRA dvr system ( 63890 ).

    ReplyDelete
    Replies
    1. Same here can go back and watch won't let my pass word work I just want to reset it all please help

      Delete
  28. The supplied cameras do not have and sound capability, and don't have any connector to plug a microphone into. You need to to run a separate cable from the DVR box to wherever you place the microphone. Also note that the microphone signal needs to be amplified before entering the DVR. Anyone else out there tried this?

    ReplyDelete
  29. The camera has a wide angle lens for maximum security. It also has a built-in microphone. It has a night vision of 5 metres. Serious Security Melbourne Home Security

    ReplyDelete
    Replies
    1. Are you talking about the same system? Harbor Freight Model 63890 has no microphones.
      This blog is about the following:

      https://www.harborfreight.com/8-channel-surveillance-dvr-with-4-hd-cameras-and-mobile-monitoring-capabilities-63890.html

      There are a lot of similar models available from other companies. Probably from the same original manufacturer with slightly different options.

      Delete
  30. How do you turn off the dvr? When I hit shut down it says recording has stopped and I can now safely shut down the system, but it is no way to turn it off. I am hoping this will bring my live feed back on the phone app

    ReplyDelete
    Replies
    1. To turn it off, you simply unplug it. The message that you saw in the shutdown menu is just telling you that it's now OK to pull the power plug. The idea is that you don't want to pull the power plug on a DVR while it's currently recording - it could potentially corrupt the hard drive. So if you need to turn it off, select the shutdown option, and when it says it's safe to shut down, unplug it.

      Delete
  31. How do I reset my password if I can't remember it

    ReplyDelete
    Replies
    1. I have figured out the password reset for the 63890 unit
      put in admin as user name it will say user doesn't exsist just make that box go away and still having admin as the user put in the password 511470 , wal la access to the unit

      Delete
    2. Not working on mine said user not found

      Delete
  32. Why cant I get the live feed on the app anymore. It worked fine for about a week. Now it just sits there and spins. Also can hardly watch the video. When I click on my current notification I get no video file message.

    ReplyDelete
  33. I just called the Harbor Freight toll-free number to have the password reset on an 8 channel Cobra system on a building I just bought. This is a fairly new unit and all other attempts to reset the password have not worked. After waiting online for 20 minutes the tech operator informed me that I needed the MAC id of the unit, and with that she could tell me the password. I was NOT at the Cobra so I could not reply with that information, but I thought I would pass this info on.

    ReplyDelete
  34. Question about remotely checking motion recordings. I am unable to download the web client plugin via typing IP address into web browser. I enter the IP address like it says, not sure how to find the DDNS domain name, which it presents as an "or" option to the IP address... anyhow the IP address option doesn't work when I type it into my search bar, it just directs me to google telling me it doesnt exist. What am I doing wrong!

    ReplyDelete
    Replies
    1. The user manual does not do a good job of explaining what a DDNS is. This is a separate service you can get from various providers that allow you to access your home network (and therefore the cobra DVR). But before you do that, you should try this from inside your network. In the DVR's Parameter menu select the "Network" tab to find your DVR's IP address. Enter this IP address into your computer browser (both on the same network). The address is typically something like 192.168.1.8 or something like that. Entering that should get you a web page with the message that you see in the manual to install the plugin.

      Delete
  35. My cobra 63890 system keeps saying " system initializing" and powering off everey 10 min by itself. It's very annoying. Any suggestions on how to fix this?

    ReplyDelete
    Replies
    1. Oooh that sounds bad... like something seriously wrong with the device. Perhaps a bad hard drive. Do you see the main menu or any camera images on the screen after the system initializing message?

      Delete
  36. i need to purchase just the DVR, the one i have currently crapped out, where can i just buy the DVR part and not the cameras. thanks

    ReplyDelete
    Replies
    1. I don't know of a way to buy just the DVR, but you could buy the package and then sell the cameras on eBay or Craigslist. I would expect that there are people wanting to buy additional cameras (since the package comes with 4, but has inputs for 8 cameras).

      Delete
    2. They have cameras on sale for $22.00 so trying to sell the 4 cameras to offset the $260.00 system price would still leave you paying around $172.00

      Delete

    3. Y200 System丨1080p Full HD Bullet/Dome DVR Security Camera System × 1
      8CH / 4 CAMS / Bullet-Black
      $146.99

      Subtotal

      $146.99
      Shipping

      $0.00
      Total

      $146.99USD this is the exact same unit as the cobra lot less money you can use your cameras

      Delete
  37. Is there anyway to do a “hard reset” basically to restore the default factory settings by means of using only hardware??? I was screwing about two weeks ago in the settings and seeing what did what basically, and I changed the resolution. Whatever resolution I changed it to made it have to restart the DVR and when rebooted I was welcomed by a “RESOLUTION NOT SUPORTED/ FORMAT NOT SUPPORTED/ INPUT/Support not recognized “ on everyone of my T.V’s via HDMI cable (all are less than two years old, HD LED 4K etc.) it worked fine in all of them until this. Tried hooking it up to my HP laptop with no success won’t even recognize the driver. I went out and bought a VGA cable to try it that way , get into the system and change it back..... but same story with VGA cable. I can’t get an image to do anything and fix the resolution in the software menu because I can’t see s*it or any display whatsoever besides a blank screen .... Does anybody have an idea? I bought the warranty so I guess my only option at this point is return it and get a brand new one from HF, which means I will lose all memory saved on it and that really sucks , but I’m out of options and more importantly patients with it. Any ideas would be greatly appreciated thanks in advance!

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  38. Im trying to transfer a video to a usb but I cant

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    Replies
    1. There are a few steps required. First insert a USB thumb drive in the front of the DVR
      - Using the mouse, select the channel that you are interested in. Click the right mouse button and you'll see a playback icon appear. Click that icon. This will put you in the "Record Search" menu.
      -Click the "Events" tab on the left.
      -Select the Date, Channel number and Type, Click the Search Button.
      -You'll see a list of clips for that channel sorted by date. The Type column indicates what caused the recording "N=Normal Timed Recording" "M=Motion event".
      -You can click on an item in the list (it will turn blue) and a play icon will appear. Click the Play icon, and you can preview the clip. (click right mouse button to exit preview and return to the list). If the list has many items, you can use the scrollbar to see more - or click the ">>" button to see the next page of the list.
      -When you've decided on a clip that you want to save, click the checkbox to the left of the clip (you can select as many clips as you like).
      -Click Backup
      -Select File format. I recommend .MP4 - they are all the same quality.
      -Click Save, then OK.
      -The files will be saved to the USB drive!!
      -Click Cancel when the copying is done to return to the previous menu.
      -You can now remove the USB drive. (or select more to copy)

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  39. Did you find a PTZ camera to work on your cobra system

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    Replies
    1. I haven't had the need for a PTZ camera, so I haven't looked into it any further.

      Delete
  40. Im hoping this blog is still open...I have the 63890 system using only the cameras that came with it and when monitoring or playback it has a Zoom function which is on a normally hidden toolbar just above the toolbar that becomes visible when the cursor moves over it. Anyhow , if i click on the zoom function a picture appears in the lower right and has a small gray box that you can position. Howerever it seems to only zoom to a fuzzy out of focus distant pic. Now, i recently bought same system for a buddy and set it up for him. His system allows the picture to zoom in and out using the wheel on the mouse and mine does not....What is wrong. dwaynefisher380@gmail.com

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    Replies
    1. I fixed it with a firmware update...now my mobile monitoring quit working

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    2. Do you happen to have the version numbers that you tried (before and after). I'd like to compile a list of changes that people notice with different versions. My version for example (V7.1.0.20170523), zooms into an area by clicking and drawing a box around the area of interest, but does not zoom with the mouse wheel. Any other info on differences is also appreciated.

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  41. I've had this system for several months now with no issues. This morning the picture for camera 3 is in black and white (the other cameras still color), and at the top of the pic it says A-CH3., while all the other camera's are prefaced with a "T" and then the channel . I honestly can't remember if it usually say's "T". It seems like it always was an "R". I haven't done anything different, haven't even touched the system in days! Why all of a sudden is this happening? How can I get it to return to normal?

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    Replies
    1. According to the user manual, the prefix letter that you see indicates the type of camera that the DVR has detected. You should see either "A" for an AHD camera, "T" for a TVI or "C" for a CVI camera. Using the supplied cameras, I see the "T" prefix on all of the supplied cameras. I do have an old lower resolution camera connected, and it shows no prefix letter. My guess is that the DVR is confused as to what type of camera you have. I would recommend briefly unplugging the power connector to the affected camera, and plug it in again. See if that clears up the problem. If not, you may have a bad camera.

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  42. I found building a small elec. condenser mic pre amp, the sound pickup is quite good. The DVR has an auto level circuit so don't be concerned of running the audio level to high. I mounted the mics in a hole on the side of the house , one in front and one in back, The front one is feeding the three main front cameras. Pickup is very good, picks up 25 feet to the street. Only issue I have is the sound cuts in and out on HD quality monitoring on my android phone.

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  43. My hard drive say it's full but I have overwrite set to Auto....One of my cameras has the message "No video file found" when I try to remote view it. There is nothing mentioned in the manual about the Auto setting or even how that works. Anyone know....?

    Brian

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  44. My system is completely hard lined to my router at home. However, I recently lost all live stream feeds to my phone app. Rebooted the system and tried other apps and all I get is the spinning circle icon instead of the live image. System at home is recording and capturing perfectly fine on the monitor. Anyone have any advice what's causing this or how it can be fixed? Without remote viewing it's nearly useless. I'm sure it's some stupid setting on the system or in the app, but I can't seem to diagnose it.

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  45. Does this system have to be hard wired to a router, or can it connect to Wi-fi?

    ReplyDelete
    Replies
    1. The Cobra DVR has no built-in WiFi, just Ethernet.
      But...
      I wonder if an external device could be connected to the Ethernet port that would allow you to go wireless - it seems like it should work. One thing to consider is that off-the-shelf Ethernet to WiFi adapters would probably need to be configured while connected to a PC. Once it is set up, you could then swap it over to the Cobra. Let me know if you are successful.

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  46. Good evening . im installing a cobra 63890 8 channel system . by defult came with username mikec92 , and i can not do anything. some one can help me!! in order to be able to reset the password , i have tried as far all the web suggestions!! no one has helped moe now!! i will aprecciate your help

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    Replies
    1. This is a common question and no one has yet posted an answer to it. If you or anyone reading this finds an answer - please share it with the group. What things have you tried that didn't work?

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  47. I have this system set up in a shed connected to a TV via a HDMI cable. I am able to see the back of the house with the cameras. However, I did not realize that the system did not have built in WIFI. But my question is, can I still use this system without it being connected to the internet?

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    Replies
    1. The system will record without any internet connection and you can play back the recorded video using the mouse (or the remote control) that connects to the DVR and watch on the TV that you have connected. The features that you won't be able to use are: The ability to view the cameras on a smart phone or get email alerts for motion.

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    2. I connected with Linksys product that lets you use home wiring to connect.

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  48. Finding this blog is awesome. Hope you're still out there. So I'd been using the RXCams viewing app on a Android phone. All of sudden lost video feeds despite being connected and confirmed with my ISP that all ports on the system are open and pushing through my router as I'm hardlined to it. No matter what I do, reboot the DVR, reboot my server, I can't get the video feeds to come back. I just keep getting the spinning blue circle. Any tips to resolve would be AMAZING. Thanks.

    ReplyDelete
    Replies
    1. I have not used this app, but I looked in the Google Play Store and found two similarly named apps "RXCamView" and "RXSmartCam" both by the author Yang DaJun. So I'm not sure which one you are using. I noticed that the reviews on "RXCamView" and saw several people are complaining that the newest version doesn't work.
      I have been using "IP Cam Viewer Lite" on my phone. I setup the cameras individually as:
      Make: Generic URL
      Model: Generic RTSP over TCP
      URL: rtsp://my_dynamic_domain.com:554/ch04/0
      (I do this for each channel that I need)

      If your home IP address doesn't change You can use your IP address instead of my_dynamic_domain.com that you see above

      For this to work I have created a dynamic domain at https://freedns.afraid.org/
      and use the domain name that I chose (not the one you see above). I make sure that my router then forwards TCP port 554 through to my Cobra DVR. I'll wouldn't say that it's the best experience, but it mostly works. I have a hard wired system and FiOS running at 100Mbps (up and down) and it still drops a lot of frames - even using WiFi inside my house. My guess is that the processor inside the DVR is not powerful enough to stream live video very well. Has anyone ever got the Cobra to stream video reliably?

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    2. The story continues... I gave RXCamView a try - thanks to your suggestion. Since you are having problems with the current version (2.0.9 I assume) I decided to download an old version (1.4.0) from Aptoide and it works better than what I was using. I configured the app to use my dynamic domain and port forwarded 9000. I was a bit wary of using something other than the play store, but I did check the app with Virus Total web site and it came up clean.

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    3. I upgraded my cellphone (to a Pixel 3A) and during the process of installing the apps, I tried installing RXCamView - version 2.0.9 (build 2) - the latest from the Google play store. It works great with the COBRA DVR. At first view, I saw fuzzy pictures, but once I selected "HD" for each camera (select icon with squiggle line) , the video displays nicely. Configuration requires a Dynamic DNS as before and forwarding of port 9000 in your router to the DVR's local IP address. Simply configure RXCamView Device Manager manually using your Dynamic DNS name, port 9000, username and password.

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  49. I have ssme problem I have to touch the black screen it will show a square with squiggle line in it touch that bring up hd touch hd and repeat each channel only way I can do it it wont safe

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  50. My mobile devices will only show recorded videos. When I try to watch live I only get a spinning screen. Do I have a setting that is off. Have reloaded RX camview and no difference.

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  51. Any1 with the problem of viewing on android please email me at budw1999@gmail.com so I can help you

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  52. my viewing is not clear, does anyone know why? (on my tv screen.). Also how do I download it on my computer screen.

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  53. how do you turn off night vision and enable color only video monitoring 24/7 (if at all possible)?

    or perhaps, more appropriately..how do you simply disable the night vision feature altogether?

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    Replies
    1. The camera does that automatically and I'm pretty sure that there is no way to turn it off via the DVR. If you are mechanically/electrically minded, you could probably alter the camera's operation by disassembling the camera and disconnecting the IR LEDs. (I have not tried this). You would also have to disable the IR filter. The IR filter moves in and out of the light path appropriately (you can hear it click when it switches). Another way which might be easier would be to disable the light sensor inside the camera by putting a jumper across the sensor's terminals. This would make the camera think that it's daytime. But you may find that you now have another problem - you can't video see at night. I have cameras connected to the system that don't have Night Vision and all I see is a colorful snowy picture at night. Maybe another manufacturer's camera will solve the problem.

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    2. You can turn it off. Click on the camera you need to adjust on the view screen and a menu should show on the bottom of that individual camera window. Click the PTZ icon. That will bring up another menu with directional buttons and zoom, focus, & iris adjustments. Go to the IRIS setting and hit the + button. This will bring up a settings menu for that individual camera. Now you can navigate the menu with the directional buttons. Use the IRIS + button to select the menu items. The option to turn off nightvision is in one of the day/night menu and you can change it to color from there.

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    3. Also, it would be great if someone could define all the other settings in that menu. I can't find anything online or in the manual about it. The exposure and gain settings for example.

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    4. I just checked and that menu does nothing with my cameras. I'm using the cameras that came with the Cobra DVR. The DVR is supposed to support PTZ (Pan Tilt Zoom) cameras, but the cameras that come with the Harbor Freight 63890 do not support this feature. If you purchase PTZ cameras, and run an additional control wire to the camera, you should get additional control over the camera (see page 20 & 27 of the user manual). Has anyone out there purchased this model and received PTZ cameras?

      Delete
    5. I am also using the cameras that came with the dvr. All Cobra. They aren't PTZ, but you have to go to the PTZ menu and hit the IRIS + button to access the extra features. Also use IRIS + button for selecting options in the menu along with the arrow buttons. It does not tell you how to do this in the manual. I stumbled across this on accident.

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  54. My Cobra 63890 shows a firmware version of V7.1.0-20180913. I checked the HF web site to see what the latest version is. When I unzip the software file, the HDVRUPGRADE directory shows a long string of numbers: D1108NR-16V 170522V 180507V 180606V 180611V 180611 .sw. How does a person tell what version number that corresponds to? Has anyone tried to load it?

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  55. FYI, I tried to attach a keyboard to the Cobra via a USB hub. The Cobra ignores the kybd but the mouse words fine through the hub. The kybd would make it a little easier to enter pw's and text. If anyone has had any success in using a kybd or accessing the Linux OS please post your info. Thanks

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  56. I hook HDMI to t.v. but doesn't show anything

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  57. Will the system restart on its own after power failure?

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  58. We forgot the password an login how u master rest the dvr

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  59. Is there anyway to disable night vision

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  60. As mentioned in an earlier comment above, one person (Unknown) claims that they could turn it off in a menu. I tried their suggestion and discovered that it didn't work. Perhaps the other person has a different model - or the product has changed in some way. The cameras supplied with my DVR do NOT support the control of IRIS or Panning or Zooming (PTZ). The base unit does support the feature, but without support in the camera, it's of no use unless you supply cameras that support the feature. Why do you want to disable night vision?

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  61. How can I bypass having to enter password .?

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  62. And is there a way to keep files for only so long but keep saved events

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    Replies
    1. I have not found a way to save specific recorded events other than saving the event to a USB drive. If anyone else has - please reply here.

      Delete
  63. I am not sure how to get access to the remote monitoring on my phone or tablet. I was able to install the program via the disc enclosed on my laptop. However I am at a loss with my cell phone.
    Any help would be appreciated. I will likely have a lot of questions. I'm not sure why they even included that user manual. Its copied so dark I can't make out anything in the screenshots provided. Thank you in advance. Erica Rae

    ReplyDelete
    Replies
    1. It's been a while, but if I recall for my cell phone I did a search in Google Play Store for RxCamViewer and installed that. Then set the IP address to the address that my router assigned to the DVR (available from your router by matching up the MAC address). The DVR MAC address is available on the SYSTEM/INFO page of the DVR. It is best to set up a Static IP address for that MAC address in your router so the Router LAN IP address never changes. Once you get access via your LAN, then you can work on setting up WAN so you can get access from the outside world. That will require knowing what IP address your internet provider has assigned to your router. That is on the Router info page.

      Delete
  64. How do I use the smart search feature its mentioned in the manual but no such button in the playback screen

    ReplyDelete
    Replies
    1. See answer on April 19. Once you are on Play mode, change from the menu that says General, to the option that says Smart.

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  65. experiencing loss of mobile monitoring, it was working correctly, i am using iphones, tried deleting the rx camviewer from my phone and re loading it. after scanning the qr code the phone goes to searching mode,times out and gives a "device offline" message. I cant seem to find any reboot or such for this feature or dvr. odd it was working fine.

    ReplyDelete
    Replies
    1. Are you connecting with a fixed IP address or using a Dynamic DNS? If you are using a fixed IP address, your ISP may have changed it (my ISP changes my IP address often).

      Delete
    2. If you are at home on your LAN, you can access the DVR directly by entering the LAN address (like 192.168.1.51 or whatever address your router assigned tot he DVR). I set my router to assign a static (fixed address) so I can always get to the DVR using the same LAN address. It is easy to set up using the MAC address of DVR. If you want to access the DVR from outside of your network, like when traveling, then you will need to find the address that your internet provider assigned to your router (which might change) or set up dynamic DNS that will track any changes to that address.

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  66. I use the RXCamViewer app and recently had a problem connecting to my Cobra DVR. The fix was simple. Perhaps this will help someone. It seems that the Cobra DVR is supposed to provide a high definition stream or a low definition stream for each camera, but the low def stream doesn't seem to work. So in the RXCamViewer app, I first selected the mode where only one camera is on the screen at a time. I select camera#1 (which is showing a swirling circle) and tap the preview screen and two icons appear. Tap the one that looks like a square with a sine wave inside. That lets you select "HD" instead of the lower resolution mode (called "Clear"). Then tap the video preview again. The camera now works! Make the same change for each of your cameras. Unfortunately you can no longer use the multi camera screens as RXCamview apparently does not allow you to select HD mode for multiple camera mode (a reasonable design decision) but it doesn't work well with the Cobra DVR problem. Anyone else notice this?

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  67. I need help!!!! I purchased the cobra 8 channel surveillance system, hooked all the cameras up, ran PC cable to TV and when I power on the dvr it says "system initializing" then I lose signal and the cobra box beeps 4 times then nothing. What am I doing wrong?

    ReplyDelete
    Replies
    1. The user manual says nothing about beeps, but often devices like this will beep to indicate an error message. Try connecting to another TV - or computer monitor. If this repeats, you may have a dud. I'd call the help number in the manual - perhaps they know what 4 beeps means.

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    2. Things you may want to check:
      Monitor resolution
      Is the Mouse attached,
      Is at least one camera attached (and powered up)

      Delete
  68. Please help me. Do some one fond how to do factory reset or bypass the password?

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    Replies
    1. you enter admin as user unit will say user doesn't exsit you x out that box and with admin still as user name enter a password as 511470

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  69. For Smart Search (from memory).
    Log in, then record search, then play.
    Now select Smart Search and confirm you want to leave the current mode
    Now select the camera you want to search
    The bottom of the screen will show all the activity with green bars.
    You can fast forward by clicking the >> button
    Note that if you change the date, you will have to select General, than back to Smart search, to enable selection of the cameras

    Thanks to Brian for sponsoring this site !

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  70. This comment has been removed by the author.

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  71. To get your Harbor Freight Cobra DVR password RESET, call 800-444-3353, don’t hang up till you get to Product Support, they will walk you through the process. It’s best to be at your DVR as the date they will require as well as the temporary password they will provide are constantly changing

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  72. How do I factory reset my cobra (item 63890) 8 channel surveillance dvr with 4 hd cameras?

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  73. I need help with resetting my password. Product support is not taking calls, only email. I have sent numerous emails with no answer.

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  74. I had a question if I'm using a 720p tv/monitor will getting a VGA cable make any difference. I'm also getting the black screen everything seems to work red light flashing to record the camera led are illuminated I just cant get any display. After reading a lot of comments my problem evidently is the resolution of my screen (using hdmi) now if I purchase a VGA cable using same TV will I get a display or should I ask a neighbor to borrow there TV who has a 1080p display. Tryna avoid spending unnecessary money and going out with this covid situation.

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  75. I have had my Cobra 63890 for about one year and love it. I had a little weather issue that knocked the power cord out and replaced it. Works fine now. However the monitor shows NO HDD. I understand it is internal. Is there a way to reset that.

    ReplyDelete
    Replies
    1. That's a strange error message... You say the DVR works fine (i.e. you can record and playback recordings) But there is an annoying "No HDD" error message that doesn't go away? Obviously there is a HDD - and it works! If you find it really annoying, I suppose that you could reformat the HDD. (Format option is in the Device Menu). Maybe that would cause the error message to go away. I hope the 'weather issue' didn't cause any damage.

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  76. Typing "admin" in user name does NOT work for me, as there IS a user name "admin" so the number code of "511470" does NOT work either.. I don't have it connected to the internet so aquire technical support of reseting to factory.. now what?

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  77. I have the wired cobra system 8 channel , I would like to add a 360 or 180 dome camera wired. what cameras do you recommend that would be compatible with my she and system

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  78. I have the wired cobra system 8 channel , I would like to add a 360 or 180 dome camera wired. what cameras do you recommend that would be compatible with my she and system

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  79. I just got done running wires and hooking up my Cobra security system. Everything was working great. Download the App Rxcamview so that i might watch over my system when i wasn't home. Worked grwat as long as I'm on my Wifi. As soon as i leave and I'm on the roaming data. It tells me my system is offline and I'm unable to view. What's the point in having the system if i can't view it away from home. Of course you can't get intouch with Harbor Freight tech support. No body is available. Is there another app that will work with the system. Or is there a setting change that can be made. Please help if you have answers or same issues. Thank you and God bless

    ReplyDelete
    Replies
    1. I assume that you entered your IP address into the RXCamView Application, and that address started with the numbers 192.168..... That configuration will only work WITHIN your home WiFi network - as you found out. If you want to access your cameras while you are away from home, you have to do TWO things - or maybe three. (1) configure RXCamview to connect to your PUBLIC IP address, and (2) set your router to 'Port Forward' incoming traffic (on port 9000) to the internal IP address of your Cobra DVR. Now you are up and running. Unfortunately, most Internet service providers will assign you PUBLIC IP address that is not fixed... It changes on a seemingly arbitrary basis. This can be worked around with a DYNAMIC DNS Provider. The User manual describes this on Page 17 (DDNS). So once you have that set up, you reconfigure RXCamView to connect to your DDNS NAME (not IP address number). Now you are really ready to view cameras while away!

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    2. Thank you sir for your quick response. Will be giving this try. Your awesome.

      Delete
  80. Hello, I am having issues with my Cobra. The cameras have no video and the screen says "NO HDD". Do you know what could have happened?

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  81. My hdmi stop showing on my tv
    Was working fine.I have the vgar connected to a computer monitor n the hdmi to my tv and the hdmi now showing no signal. How do I fix this pls,

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  82. I posted earlier that the monitor says "NO HDD" it also continues to say "System Initializing" and No Signal and the word PC. I wonder if this means my hard drive went bad? Would that cause it to continue "System Initializing". This all started after the cable company came out to fix a tv scrabbling problem that they DID NOT fix and now my security cameras no longer work!

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  83. Thank you again. I got the system work after port forwarding the router and changing the public IP. Now i can see my system when I'm not on wifi. Now the public IP changes constantly. Is there a way the RXcam app can update that information itself? Or am I going to hav to continue update that information in order to continue to view the system when I'm away from home? For the last system i had was cheap and didn't require this kind of attention. Please explain if you know the answers. Will watch for a response. Thank you and have a blessed day.

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    Replies
    1. You are half way there. Did you create a DDNS account? Doing this will give you a fixed NAME that you can use instead of an IP address that changes. From the MainMenu on the Cobra DVR, select NETWORK and then DDNS. Select Enable and then you can select a Server. (My list of servers shows 5 options). You will need to select one of these - some are free and other are not. Try either NO_IP or CHANGE_IP or DNSEXIT. But first, go to the corresponding web site noip.com, changeip.com or dnsexit.com. Create a free account. You will create a subdomain name like mynewname.noip.com. Write down all the login and server information. Enter this information into the Cobra menu. With this information, the Cobra will periodically contact the DDNS provider you selected and update it so it has your current IP address. Now you must change the configuration in RXCAMVIEW app. Change the IP address field to your new name instead of an IP address. Now everything is automatic. Note that this feature is also available in some routers (that's what I use), but the process is similar - except that the setup is done in the router instead of the Cobra DVR)

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    2. Thank you again sir for all your help. I really do appreciate it.
      Hopefully that will do it. Take care and God bless

      Delete
  84. I was wondering if a bigger hard drive can be installed. Maybe a 2 or 3 TB?

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  85. Question. I've tried many things, but I can not seem to get picture. It keeps saying picture loss. All connections are good. But no picture in the 4 screens.. please help...

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  86. I recently had a power outage do to the hurricane that passed through my area. Now my camera's and cobra are working. Though the app RXCam doesn't work. All the settings have not changed. But connection is lost. I check the modem settings and they have not changed either. Please i would appreciate any kind of insite on why it won't connect. Thank you and look forward to a response. Have a blessed day

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    Replies
    1. Have you tested network connection to your Cobra? Try this: Step 1: Get the Cobra's IP address from the System/Info page (a number like 192.168.1.100) . From a PC or Mac on your same network try using the 'ping' command from a command prompt to see if the Cobra is accessible. type: ping 192.168.1.100
      You should get a series of messages like Reply from 192.168.1.100: bytes=32 time=1ms TTL=64 (or something like that) If you get "Destination host unreachable" then something is wrong network-wise.
      Also: Check your port forwarding in your router to this IP address.

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    2. Thank ypu again for your help. I really do appreciate it. It was a system IP address issue. Corrected now and is work again. Hav a terrific day and God bless

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    3. I need help please how to reset after I lost my password

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    4. Lost my password cannot log in anyone help please

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  87. I need to restart my DVR almost once per day. Because, when I try to view with RXCamView, it will say “connect close“. But, if I restart the DVR my RXCamView will work again. My first two cobra DVRs did not do this. Only my new one. I have exchanged it for a new one. No change. I have an eight digit password. It makes no difference if I leave my Wi-Fi area or not. Sometimes it is working when I go to bed. Then, when I wake up it is not connected on my cell phone and says the usual “connect close”. Then I restart the DVR and it temporarily fixes the problem again. What am I doing wrong?

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    Replies
    1. I get an "Offline" message if I leave the RXCamView App open while viewing a camera feed, and then let the phone's display go off (or press the phone's power button). If I wait 20 minutes and then unlock the phone's screen, I see the the message, "Offline" but if I wait a few seconds, the picture comes back - so I guess it re-connects automatically. It sounds like you have a newer version of the Cobra than I do , and perhaps there is a bug in the newer firmware. My Cobra is about 2.5 years old and shows Software version 7.1.0-20170523. I haven't updated the firmware. What version of firmware are you using? Also - make sure you are using the latest RXCamView. Also try closing the App after viewing your cams.

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    2. I've been experiencing the same problem, need to reboot the dvr box every 24 hours. I need access throughout. Any solutions???

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  88. have to re enter passwor after selecting zoom or normal

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  89. 1) I am trying to find a way to delete recordings to free up my “full” def. 2) I’ve tried connecting to my Dropbox app, but then I get a request from iexplorer for using Ed name and password. When I put it in there’s a “post error” that pops up. 3) I can’t get the cameras to notify me of actual people or even animals. They notify me of branches from plants moving, bugs flying around, and cars that drive up in my drive way, but that’s it. I haven’t ever encountered anything that I’ve had to jump through so many hoops with to us. I am a recently widowed lady and needed surveillance cameras to monitor around my home. This was suggested by a friend because his brother had one and liked it. I have wasted so much time on this thing. ANY suggestions would be greatly appreciated.

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    Replies
    1. Unfortunately, the motion detection that these systems use is not capable of distinguishing a bug or moving branches from a person. I have the same problem. One thing that may help prevent detection of moving cars is the "Motion detection area" feature. It allows you to define an area of the view that it will look for motion, and ignore other areas. The manual doesn't describe this in great detail, but try playing with the feature. Even still, car headlights at night will still be seen as motion if they shine into your "area". Also adjusting the sensitivity setting can help, but if it's too low, you may miss some events. Unfortunately, if you have trees nearby, I don't know of a way to keep from getting a lot of recordings on a windy day. All this makes Dropbox uploads kinda useless for me.

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    2. As for deleting recordings, this should be handled automatically for recordings on your Cobra. Older recordings should get deleted. As for Dropbox, that's another story - sorry I don't know about Dropbox.

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  90. How do I connect my Samsung note 10 plus after I changed internet providers my rxcamview app keeps saying I'm off-line and when it does say connected, I can't view while at work like I used to.. was going to factory reset but can't find the reset

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    Replies
    1. Are you using a fixed IP address in the RxCamView application? See my post above: (Brian H July 14, 2020 at 8:19 AM) and followup on July 29, 2020 at 7:05 AM.

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  91. How do I do a factory reset on dvr?

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    Replies
    1. In the main menu select the Advanced tab and then click "Load Defaults" button. This will "restore the factory default settings of the DVR"

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  92. I have seen a few people question about your system shutting off every so often and when the red light is off for HDD, the system saying "System Initializing" and your system not working at all, and what the issue may be, but no one has answered. I have had my system for maybe a year and a half and it just started doing this. One person thought it may be an internet issue, but I figured that wasn't the case since it is hardwired. Someone else thinks it may be a hard drive issue. Does anyone have any idea why this issue is occurring? Or if it can be fixed? I don't understand how the hard drive could be bad after only a year? SOMEONE PLEASE HELP!!!

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  93. How do you set the clock it is in military time Thanks


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    Replies
    1. If I understand your comment, it sounds like two questions.
      Question1: How do you set the clock?
      Answer: In the System Menu - click the time that you see displayed and set it.
      Question2: I assume that you want to change from Military time (24hr format) to non-Military (12hr)?
      Answer: You will also see an option in the same system menu labeled "Time Format" - you can set that option to 12hour or 24hour options.

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  94. I am trying to set up my RXCAMVIEW to my NVR. I have scanned the QR code but my iPhone says connect close in red letters. What do I do from here? Thank you!

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  95. How do you stay logged in..when you turn off vga monitor it makes you login again

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  96. How to i rest if I'm locked out ?

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    Replies
    1. Call Harbor Freight technical support (888)866-5797. You will need to shutdown and unplug the unit, then open the unit and temporarily remove the "Coin Cell" battery. Re-insert the battery after 30 seconds. You will need to do this before calling Harbor Freight. They will instruct you on resetting the DVR.

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  97. having trlb with the email: enabled
    auto
    smtp port 00405
    smtp.mail.yahoo.com
    username (my email address)
    password.................
    sender ME
    reciever (my other email)
    when I test the email: authentication failed: invalid user name or password
    i dont no how get the system to send email notifications

    ReplyDelete

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